21 OUTLOOK
INSIGHTS & INNOVATION
KATIE GROSS Chief Customer Officer, Suzy
“I think we are in for a rougher 2023 than 2022, potentially. I think Q1s gonna be a real kind of reckoning…That will lead to a huge shift in people’s spend habits. I think people moving across the USA in particular will also lead to political outcomes…It [will] keep changing…consumers [will] keep on changing.”
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