AI IS THE NAME OF THE GAME What’s on everyone’s desk now? AI. Working out what we’re doing with AI, how we’re doing it, how we can support it, how we can keep it safe—all of the above. Everyone’s trying to work out how they can leverage this for their business, and it’s going to drive a tremendous amount of innovation in the future. AI’s been around for a while, but it wasn’t on normal people’s radar. It leaped onto their radar about a year ago when generative AI came out. For a lot of people, generative AI is AI—but it’s not even the main game. Where I see that going is generative AI will sort of form an interface into other AIs that do useful things for us. Because generative AI on its own is just a guessing machine. It’s guessing the next thing you’re going to say, at its simplest level. It’s getting better, faster and it’s getting better at guessing. It’s hallucinating less. It’s an interesting proposition when AI is joined together with a whole lot of other things like deep learning, neural networks, and machine learning all strung together. When you plug it together with robotic process automation, then you have this idea of being able to generate a nugget of insider information and drop it into an automated process without humans needing to intervene. That kind of shakes up the world of data analytics in
interesting ways because we’ve all spent years writing reports. Why do you need reports if you can just drop a nugget of information into a process and have it run? “We’re all in the hype cycle. But I genuinely product is going to disappear because it’ll just be part of the fabric of a product.” FUTURE ADVANCEMENTS The thing that people who want to leverage AI need to be jumping on is getting all their data lined up because the people who’ve got their data in, say, a data lake—all nice and clean, ready to support AI—are going to have a huge advantage over those who don’t. It’s getting your dev ops teams to support that and have that ready for the AI operations—starting to think that AI as a separate
FEI 2024 & Key Innovation Perspectives
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