CONTENTS
table of
Sam Oches Editor-in-Chief
Never Resist Change
Build Brands That Resonate
Christi Ravneberg Director of Content Integration
Features
Alicia Kelso Executive Editor
20
How to be people-first in a touchscreen world 04
What guests really want: Unforgettable experiences
How to right-size your tech stack 22
marketing clutter 06
How to break through
Leigh Anne Zinsmeister Group Managing Editor
26
08
CREATE video recap ICYMI: Sessions from Create: The future of foodservice in Denver, Colorado Podcast Spotlight: Introducing First Bite, a new daily podcast from the editors of Nation’s Restaurant News
The secret to better recruitment and retention
Ron Ruggless Senior Editor
10
28
When it comes to supply chain, there are no shortcuts for restaurants Operator Spotlight: 6 emerging brands weigh in on growth strategies, labor challenges and rising costs
Bret Thorn Senior Food and Beverage Editor
16
On the cover Los Angeles-based HomeState draws a crowd with its Texas-style tacos, queso and frozen margaritas. Photo credit: Jakob Layman for HomeState See page 20 for more.
Joanna Fantozzi Senior Editor
Partner Spotlight
6 Savor Eat
17 Entegra
11 Acxiom 13 Custom Channels
23 Pepper the App 25 Radar
Holly Petre Digital Editor
www.nrn.com
Powered by FlippingBook