JORDAN CUSNER HEAD OF GUEST INSIGHTS, Popeyes Louisiana Kitchen
“We’ve been talking about augmented intelligence versus artificial intelligence, and how do we use those machine learning or AI tools to enhance the work that we do. There’s clearly a role for humans to play. But where is that opportunity for how AI can really help enhance, streamline and simplify the work.”
8 INSIGHTS & INNOVATION OUTLOOK H1 2024
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